Ground operator and leader, building from zero or to help scale.
I've launched cities for Uber, scaled a 350-person retail network at Cazoo, and built a hotel portfolio for OYO from a standing start - work that only happens on site, leading the people doing it.
That operating excellence sits behind founder, board and investor relations - winning business case approvals and driving initiatives. That gap is one most operators can't cover, and it's why Flygarth works. You get board-level judgement and floor-level instinct in one hire.
Hanubu
Operations Director
2025-26
Hanubu
Operations Director
2025-26
Owned the full buy-and-build pipeline: origination, valuation, due diligence, integration
Achieved £10m revenue, £1m EBITDA under management; pipeline of £27m revenue, £4m EBITDA
P&L accountability across every acquired site - people, pricing, product, parts
Digitised an analogue sector through operational standardisation
Owned the full buy-and-build pipeline: origination, valuation, due diligence, integration
Achieved £10m revenue, £1m EBITDA under management; pipeline of £27m revenue, £4m EBITDA
P&L accountability across every acquired site - people, pricing, product, parts
Digitised an analogue sector through operational standardisation
McLaren Automotive
Head of Sales Operations (EV)
2023-25
McLaren
Head of Sales Operations
2023-25
Architected global GTM for a British EV brand - from blank page to McLaren merger
Built ops from zero: entity structure, store footprint, Capex/Opex models, org design
Authored the market-by-market business cases approved by board; 47 proposed markets
Directed brand and automotive consultancy partnerships from a dealer network standpoint
Architected global GTM for a British EV brand - from blank page to McLaren merger
Built ops from zero: entity structure, store footprint, Capex/Opex models, org design
Authored the market-by-market business cases approved by board; 47 proposed markets
Directed brand and automotive consultancy partnerships from a dealer network standpoint
Cazoo
Head of Retail Operations
2020-23
Cazoo
Head of Retail Operations
2020-23
Grew site collections to 70% of total sales via click-and-collect proposition
Tripled gross profit per unit through ancillary product initiatives
Built and led a 350-person network workforce through hypergrowth
Held 4.6/5 Trustpilot, 4.91 CSAT at scale, 130,000 customers served in total
Grew site collections to 70% of total sales via click-and-collect proposition
Tripled gross profit per unit through ancillary product initiatives
Built and led a 350-person network workforce through hypergrowth
Held 4.6/5 Trustpilot, 4.91 CSAT at scale, 130,000 customers served in total
OYO
Senior Manager
2019-20
OYO
Senior Manager
2019-20
Scaled UK portfolio to 60+ hotels from standing start
Stood up chat, outbound, and email support - hundreds of interactions daily
Launched partner engagement programme and full asset suite across the network
Built the feedback loop linking ground ops, sales, transformation
Scaled UK portfolio to 60+ hotels from standing start
Stood up chat, outbound, and email support - hundreds of interactions daily
Launched partner engagement programme and full asset suite across the network
Built the feedback loop linking ground ops, sales, transformation
Uber
Operations & Logistics Manager
2015-19
Uber
Operations & Logistics Manager
2015-19
Launched multiple UK cities, scaling to more than 500,000 trips taken per week
Led 50 people across 100,000km and 20 towns collecting mapping data for autonomous vehicles
Streamlined support channels to 5,000+ meaningful customer interactions weekly, 0.25% of UK trips
Rolled out advocacy programme and feedback loop for 50,000 drivers
Launched multiple UK cities, scaling to more than 500,000 trips taken per week
Led 50 people across 100,000km and 20 towns collecting mapping data for autonomous vehicles
Streamlined support channels to 5,000+ meaningful customer interactions weekly, 0.25% of UK trips
Rolled out advocacy programme and feedback loop for 50,000 drivers
Blu
Special Projects
2011-13
Blu
Special Projects
2011-13
First hire, key commercial role in positioning the business for £30m acquisition
Grew daily online orders 30x in two years
Secured the UK's first legally broadcast vape TV ad with ASA and Ofcom
Pioneered Premier League vape advertising - tripling web traffic, securing global distribution deals
First hire, key commercial role in positioning the business for £30m acquisition
Grew daily online orders 30x in two years
Secured the UK's first legally broadcast vape TV ad with ASA and Ofcom
Pioneered Premier League vape advertising - tripling web traffic, securing global distribution deals
Ground operator and leader, building from zero or to help scale.
I've launched cities for Uber, scaled a 350-person retail network at Cazoo, and built a hotel portfolio for OYO from a standing start - work that only happens on site, leading the people doing it.
That operating excellence sits behind founder, board and investor relations - winning business case approvals and driving initiatives. That gap is one most operators can't cover, and it's why Flygarth works. You get board-level judgement and floor-level instinct in one hire.
Hanubu
Operations Director
2025-26
Owned the full buy-and-build pipeline: origination, valuation, due diligence, integration
Achieved £10m revenue, £1m EBITDA under management; pipeline of £27m revenue, £4m EBITDA
P&L accountability across every acquired site - people, pricing, product, parts
Digitised an analogue sector through operational standardisation
McLaren Automotive
Head of Sales Operations (EV)
2023-25
Architected global GTM for a British EV brand - from blank page to McLaren merger
Built ops from zero: entity structure, store footprint, Capex/Opex models, org design
Authored the market-by-market business cases approved by board; 47 proposed markets
Directed brand and automotive consultancy partnerships from a dealer network standpoint
Cazoo
Head of Retail Operations
2020-23
Grew site collections to 70% of total sales via click-and-collect proposition
Tripled gross profit per unit through ancillary product initiatives
Built and led a 350-person network workforce through hypergrowth
Held 4.6/5 Trustpilot, 4.91 CSAT at scale, 130,000 customers served in total
OYO
Senior Manager
2019-20
Scaled UK portfolio to 60+ hotels from standing start
Stood up chat, outbound, and email support - hundreds of interactions daily
Launched partner engagement programme and full asset suite across the network
Built the feedback loop linking ground ops, sales, transformation
Uber
Operations & Logistics Manager
2015-19
Launched multiple UK cities, scaling to more than 500,000 trips taken per week
Led 50 people across 100,000km and 20 towns collecting mapping data for autonomous vehicles
Streamlined support channels to 5,000+ meaningful customer interactions weekly, 0.25% of UK trips
Rolled out advocacy programme and feedback loop for 50,000 drivers
Blu
Special Projects
2011-13
First hire, key commercial role in positioning the business for £30m acquisition
Grew daily online orders 30x in two years
Secured the UK's first legally broadcast vape TV ad with ASA and Ofcom
Pioneered Premier League vape advertising - tripling web traffic, securing global distribution deals